About Our Shops in Omaha, NE, and Council Bluffs, IA

Quality Auto Repair and Customer Service

We Work for You

We have been serving our local community since 1979, and what keeps our customers coming back to us is that we offer higher customer service. Auto repair isn’t just about fixing and maintaining vehicles; we’re not just in the business of servicing cars. We serve people. Because we’re all too familiar with how frustrating it can be when you don’t feel heard, we strive daily to make you feel just as important as your vehicle. Our service advisors go above and beyond, asking you important questions to create a custom plan that reflects what you want for your car. If you have any questions during the service, our service advisors will happily answer them. Plus, we’ll set you up with a free loaner vehicle if you have places to go. At Mad Hatter, we work for you, and making sure you’re comfortable and satisfied is our most important work.

Serving Our Local Communities

We have two conveniently located auto repair shops, one on each side of the Missouri River. We’re proud to offer the same exceptional customer service and auto repair service to Omaha, NE, and Council Bluffs, IA, communities. Both shops offer a chill and caring environment that you won’t find anywhere else. We don’t just whisk your car away and leave you confused – our service advisors are committed to getting to know you and answering any questions you may have. We have a wealth of knowledge and experience. However, the most important thing is that we can answer all your questions in a way you understand. We want you to feel comfortable and confident whenever you come in to see us.

Auto Repair You Can Trust

We’re proud to offer comprehensive auto repair services for all vehicle makes and models. Not only is every member of our staff friendly, but we also only employ service advisors and technicians who are the best of the best. Our staff frequently seeks to expand their knowledge of the ever-changing auto repair industry, learning the most up-to-date information and best practices to provide auto repair you can trust. Our service advisors have decades of combined experience within the industry, so you get to experience the difference of being helped by experts at the top of their field. Our ASE Certified Master Technicians are fully prepared to handle any vehicle’s auto repairs and answer any questions you have along the way. So call us if you’re looking for trustworthy auto repair experts in Omaha, NE, or Council Bluffs, IA!