I took my 2019 Toyota Rav4 to have an oil change and get an over all inspection done due to the age and the miles. From the minute I walked in the door until I picked up my vehicle, the professionalism and kindness was way above my expectations. I was surprised to be able to see pictures from the inspection and explanations of everything they were showing and what needed to be done. I would highly recommend them and I will definitely be back.

Teresa Hale

Absolutely AMAZING!! I came in the shop while on vacation, needing a wheel bearing. I would not have been able to make it home to Michigan if it had not been for the quick service provided by Mad Hatter! Since I was staying at a local hotel, when I dropped my car, they gave me a ride to the hotel and then picked me up when it was ready!! Ashton and Alan were so kind and helpful, thank you guys!!

Christina Chappus

I was on a road trip when I started to hear a rattling noise from underneath my car – sure enough, my heat shield had come loose. In need of a repair before beginning the next leg of my trip, I took my car here. The owner of the shop was kind enough to squeeze me in to begin with, and also explained to me and showed me in great detail what was wrong and the fixes that could be done – the honesty was much appreciated. Considering the bind I was in, I also found the charge for the service I had… Read More

Kristi L.

My experience here was actually very quick and easy. I’ve been to too many auto shops where they take your car back for an oil change and magically come back with $1000+ in car repairs. Not only did they do exactly what I asked but they took pictures of everything and was willing to walk me through everything regarding my cars health. They were very professional and Ashton at the front desk had an excellent customer service attitude which is extremely hard to find anywhere anymore.

Brandon

I’m a first time customer, and I was super impressed! Ashton sure knows how to communicate well and is very courteous. Collin was also helpful and friendly. I would highly recommend to anyone and will definitely be back for future services!

Mel Pomerleau

Extremely satisfied with the service here. We all have busy lives but this repair shop does the heavy lifting for you. Whether it’s a full inspection or an oil change, Mad Hatter Auto delivers exceptional service by providing transparency at each step in the process. Not everybody gains a thorough understanding of automobile knowledge in their day to day, but this shop addresses each question or concern you may have with clarity. Their electronic history of previous visits provides great as… Read More

Savita Sidhu

Fantastic service and very reliable work! You can get in super quick and they are very honest about the work that needs done. Ashton is great at explaining results from inspections and what the vehicle could use in the future. Although they are a bit more expensive than other places I know the work is quality and I trust that they will not add on services that are not needed. Will continue to go back for all my car troubles!

Kylee Rice

From rusted out, to polished up 🖤 Mike and Alex at Mad Hatter brought my baby, my truck back to life. Whole new exhaust system installed and general maintenance that turned out amazing. They explained and documented the whole process very thoroughly and kept me up to date every chance they could. 10/10 experience. I’ll definitely be back for any other car needs that come along the way and I would recommend this business to others.

Narcisa G

Stabilator bar link replacement – both sides. Dropped off mid afternoon with a short description of the issue. They did their diagnostic the next morning and was ready for pickup by 1030 am. Good communication throughout and quick good work. Also used a loaner car from the shop. Not the most beautiful or new vehicle but it was very clean inside and ran and drove great. All around incredible experience. 100% chance I recommend anyone in this area to Mad Hatter. Very impressed.

Dylan Hergenrader