Since 1979, we’ve been providing full-service auto repair with unparalleled customer service. Completing quality work is important to us, but what’s even more important is ensuring you feel cared for and heard. Every day, we strive to offer above-and-beyond customer service, which truly sets us apart from other auto repair shops. When you visit us, you can expect a higher level of customer service with thoughtful touches to make your experience more enjoyable. At Mad Hatter, we believe in providing quality auto repair with a personalized flair. And if you have places to go while your car is visiting us, we also offer free loaner cars to our customers. Make an appointment today and experience the difference!
It’s important to us to serve our local community, including Omaha, NE, and Council Bluffs, IA, and everywhere in between. No matter which location you visit, you can feel confident knowing that your car is in good hands. We employ some of the top service advisors and technicians in the field, so you’ll be working with qualified professionals during every step of the process. Our service advisors will take the time needed to get to know both you and your vehicle so that we can offer services that match your specific needs. Once we have your approval, our ASE Master Certified technicians will get to work providing top-notch repairs and maintenance services to your vehicle, tailored to match your goals for the efficiency and longevity of your car. The auto repair industry is constantly changing, so our staff is also always training and learning about the latest equipment and industry best practices to stay current.
The cold is seting in and soon snow will start falling. Now’s the time to prep your car,…
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For fleet managers, keeping their vehicles in good condition is essential to ensuring the safety of their drivers and passengers. Automotive fleet repair and maintenance can be costly and time-consuming, but it’s a necessary expense that can’t be avoided. At Mad Hatter Auto Repair, we understand
Mad Hatter Auto Repair is a full-service facility that happily accepts all car makes and models. We’re so confident that our services will bring out the best in your vehicle that we offer a three-year/36,000-mile warranty for all services we offer at our shop. Although we specialize in custom exhaust work, we also offer a comprehensive list of auto services, whether your goal is to restore, maintain, or improve your vehicle’s performance. We offer preventative maintenance services to keep your car running smoothly. We also offer more extensive auto repair services, including brake, and engine light diagnostics, muffler repair, exhaust repair, A/C repair, general repair, and more. Whether your car needs repairs, rest assured that our knowledgeable, certified technicians are using cutting-edge equipment to perform them. We believe that you and your car deserve nothing but the best.
Traveling from Wisconsin needed muffler service. Took care of my wife and I quickly. Very friendly service and highly recommend. Thanks Jeremy and Kevin.
The guy to whom I always took my car closed his shop and recommended that I try Mad Hatter, so I did. I’ve needed service a couple of times now. I’ve been very happy with the work they’ve done and the way they’ve treated me. I love that I can schedule and communicate online, but also they take the time to talk to me. Jeremy has done a great job answering my questions. I will definitely continue to use Mad Hatter.
I was really surprised at how professional they were. They kept me updated on all of the repair work and everyone I spoke with had a good attitude. They actually do custom exhaust repairs as well. Some other places list that service online but don’t actually do it.
Few places actively advertise hybrid expertise. With a car that doesn’t need a lot of repair, experienced, trained professionals are essential. I appreciated mad hatter actively stating hybrid repair wasn’t just a side thing but a point of expertise. I hate car repair run around, after seeing their website it was enough to risk a call (hate calling!). From first call on it was a different experience with mad hatter than others, very clear they knew what they were doing. And while the dea… Read More
Jack and crew were great to work with! Took my truck in for a screw in the tire, they removed it and because it didn’t puncture, they didn’t even charge me when other companies would have certainly done so! They also informed me of an issue with my battery and my truck’s alignment. Stellar business!
Had a great experience at Mad Hatter, came for a new exhaust to get welded on my truck. Took only 1 hour and 30 minutes, the price was low and the quality was great!
This place is amazing. They got the work done extremely fast, in just a day. Not only that, but they were unbelievably affordable as well! Every other workshop was saying itd cost me $600-$700 to get the work done, and it would take a whole week. Mad hatter got it done for $400 in 24 hours. The receptionist was very kind and gave me a ride home when they realized I couldn’t get home on my own, and even offered to pick me up later to get my car. I would tip her if I had cash- though if she tak… Read More
Great service. Very honest and easy to work with positive people! I had a truck that needed a lot of work done and they advised me that it’s probably not worth putting that kind of money into it. 10/10 recommend Jeremy
Mad Hatter Auto Repair was amazing!! James did a fantastic job keeping me updated on the progress of my Jeep! He clearly explained everything from the issues with my vehicle to the timeline and how I could pick up my vehicle after hours if needed! With this kind of professionalism, I will definitely be back!
Rockstars!!! Second time at Mad Hatter and always exceeds expectations. Very thoughtful and thorough. Nikki is the host with the most!! Thank you! You are ALL mechanical ROCKSTARS!!!