Mad Hatter is my go-to for auto repair in Omaha! Most recently, they worked on my exhaust, and I was so appreciative and impressed by their commitment to get my vehicle back to me same-day after my decades-old car presented all kinds of obstacles. (Shoutout to Andrea!) Mad Hatter has also done my brakes and oil, both at a generous discount during promotions. I trust them because their vehicle inspection reports are thorough (with pictures), and they’re not pushy if I choose to defer some se… Read More

Alexis Ford

I needed a new muffler and it was back ordered for months, at the Honda dealership, everyone else said it would not be possible to get the part in. so I was told to go here to see if they could do anything for me. They were so helpful they were able to find me a matching part .and do the work while I waited they were very good and affordable , all staff was very friendly. I highly recommended this Auto shop to anyone.they also gave me a warranty I can use any state, do to the fact I travel fo… Read More

L T

I was greeted very politely on the phone by Lisa & in person by Cory. Cory was so professional & explained everything to me. He worked to get my vehicle repaired that day with offering a loaner car. I was so impressed by the professionalism of Cory!!! Lisa checked me out & was also very friendly & professional. I would highly recommend this place for car repairs.

Annette Koehler

My Nissan Xterra had broken down while out running errands, I began searching for an auto shop and was highly recommended Mad Hatter. I called them and spoke with Jeremy, he was incredibly helpful and polite. He offered me a variety of towing companies to get my car. I ended up using Ely’s Towing and was very happy with them! Once my car got picked up Mike diagnosed it very quickly. I was able to get my car the next morning. Everybody I spoke to was very friendly and professional, including A… Read More

Lauren O

Fantastic service. I needed last-minute tire service on a Saturday, and they took care of my car before closing at noon. The price of 4 new tires and alignment was fair and more than reasonable. This is the place to go for auto service. Manager, Tom was great to deal with.

Martin Andersen

Such an easy experience at a car repair shop! Very personable and honest employees, Jeremy was super great to work with, he explained everything in detail and didn’t make me feel pressured on anything. Andrea was also so sweet and personable at the front! They were able to get my car fixed within the day and I got a nice follow up from Jeremy the next day asking how everything was working for me. I will definitely be going back for any future repairs!

Brooke Turgeon

Mad Hatter installed a performance cat back exhaust on my son’s Honda Civic. They did an excellent job. Craftsmanship was top notch and the customer service was hands-down amazing. My son is smiling ear-to-ear every time he starts the car up. I would recommend Mad Hatter to anyone that prioritizes great customer service and quality work.

McCain Chris

Jeremy and his team at Mad Hatter Auto. blew my expectations out of the park. I called about a half hour after opening on a Monday and Jeremy was able to squeeze me in for a same day appointment and knew I couldn’t leave the vehicle with them. Jeremy communicated, was very upfront, and friendly with me throughout the entire process and had me on my way with a smile before their reasonable ETA when I dropped it off and ran a couple errands. They went above and beyond throughout the whole exper… Read More

Austen Muelder

I recently purchased a used truck with an obnoxiously loud exhaust on it. I took it to Huff Muffler first and asked them to quiet it down. They installed a couple of resonators which did nothing. I drove it as it was for a few months before I was over it. I brought it to Mad Hatter and told them to make it sound like a stock truck and they didn’t disappoint. When I fired up my truck in their parking lot for the first time all I could do was laugh. In the past the truck was so loud I was… Read More

Cody K