Since 1979, we’ve been providing full-service auto repair with unparalleled customer service. Completing quality work is important to us, but what’s even more important is ensuring you feel cared for and heard. Every day, we strive to offer above-and-beyond customer service, which truly sets us apart from other auto repair shops. When you visit us, you can expect a higher level of customer service with thoughtful touches to make your experience more enjoyable. At Mad Hatter, we believe in providing quality auto repair with a personalized flair. And if you have places to go while your car is visiting us, we also offer free loaner cars to our customers. Make an appointment today and experience the difference!
It’s important to us to serve our local community, including Omaha, NE, and Council Bluffs, IA, and everywhere in between. No matter which location you visit, you can feel confident knowing that your car is in good hands. We employ some of the top service advisors and technicians in the field, so you’ll be working with qualified professionals during every step of the process. Our service advisors will take the time needed to get to know both you and your vehicle so that we can offer services that match your specific needs. Once we have your approval, our ASE Master Certified technicians will get to work providing top-notch repairs and maintenance services to your vehicle, tailored to match your goals for the efficiency and longevity of your car. The auto repair industry is constantly changing, so our staff is also always training and learning about the latest equipment and industry best practices to stay current.
Properly maintaining brakes on your vehicle goes beyond just replacing the brake pads. It involves inspecting the entire braking…
For fleet managers, keeping their vehicles in good condition is essential to ensuring the safety of their drivers and passengers. Automotive fleet repair and maintenance can be costly and time-consuming, but it’s a necessary expense that can’t be avoided. At Mad Hatter Auto Repair, we understand
Is It Time for a Tune-Up? Contact Our Certified Mechanics Today Is It Time for Your Car’s Tune-Up? Regular maintenance services are important to keep your car running at its best. Services like oil changes, wheel alignments, and tire inspections ensure all of your vehicle’s components are in tip-top shape. So, if your car is […]
A right of passage for all parents is the realization that their teenager has passed their driver’s test and is now licensed to operate a motor vehicle. While it is rewarding
Mad Hatter Auto Repair is a full-service facility that happily accepts all car makes and models. We’re so confident that our services will bring out the best in your vehicle that we offer a three-year/36,000-mile warranty for all services we offer at our shop. Although we specialize in custom exhaust work, we also offer a comprehensive list of auto services, whether your goal is to restore, maintain, or improve your vehicle’s performance. We offer preventative maintenance services to keep your car running smoothly. We also offer more extensive auto repair services, including brake, and engine light diagnostics, muffler repair, exhaust repair, A/C repair, general repair, and more. Whether your car needs repairs, rest assured that our knowledgeable, certified technicians are using cutting-edge equipment to perform them. We believe that you and your car deserve nothing but the best.
Mad Hatter Auto Repair was amazing!! James did a fantastic job keeping me updated on the progress of my Jeep! He clearly explained everything from the issues with my vehicle to the timeline and how I could pick up my vehicle after hours if needed! With this kind of professionalism, I will definitely be back!
Rockstars!!! Second time at Mad Hatter and always exceeds expectations. Very thoughtful and thorough. Nikki is the host with the most!! Thank you! You are ALL mechanical ROCKSTARS!!!
James, Jack, and the crew that was in on 9/19–9/20/2023 are ABSOLUTE ROCKSTARS. Had the vehicle diagnosed with pictures, descriptions, and answers to all of my questions. I don’t think I’ll ever take my vehicle anywhere else again. It’s quite literally the first 100% positive experience I’ve ever had with a mechanic, in any capacity. Thank you so much!!!
James professionalism is the reason for the 5 stars, I had my headers replaced on my 2003 Silverado ss. Work was excellent & flawless but good work isn’t cheap. Unfortunately my truck started misfiring bad after the replacement because of old spark plugs & wires. They diagnosed it for me asap & gave me a full spread sheet. thanks again. I would recommend
I always get great service at Mad Hatter! Jeremy and James up front are very helpful (and fun to chat with!). I love that they give me an idea of what my van might need done at future appointments so I can plan ahead. Thanks to all the people at Mad Hatter that do such a fantastic job for me and my family!
I had a botched brake job a few years ago and was very traumatized regarding work being done on my car. Mad Hatter fixed my brakes on my new car correctly and reassured my husband it would be all taken care of and not to worry. Thank you guys for the work! Will be going back for my suspension.
I broke down on my way across the country on a Friday afternoon. Everyone at Mad Hatter went above and beyond to make my unplanned stop as short and pleasant as possible. Highly recommend.
Every aspect of my experience was amazing. Robbie was up front, Randall was my technician and the manager, Vince all went above and beyond. Not only did they provide an accurate and thorough assessment, they found ways to provide customer service like I’ve never been treated before. Honesty, integrity and care – Mad Hatter is the only auto repair shop you need.
Friendly service! Fair trustworthy mechanics (they come locally recommended). Also, and a HUGE Alice in Wonderland fan, this shop is just FUN to go in.
Everyone was very friendly, informative and helpful! They were on schedule with my appointment and fixed my car issue in no time at all . They even fixed something on my car for free. Highly recommend this place!