Since 1979, Mad Hatter Auto Repair has been the premier auto repair and custom exhaust shop in Omaha, Nebraska, and Council Bluffs, Iowa. We make sure that you and your vehicle are provided with the quality care and service that has made both of our facilities a trusted community favorite.
Even though we spend our days providing repairs and exhaust work, we firmly believe that this industry is a people business. We don’t just focus on your vehicle. We make sure that you are cared for and heard as well because your experience is just as important as your vehicles. It’s why we’ve been voted “Best of Omaha” and “Daily Nonpareil Readers Choice,” and it’s why we’ve continued to serve our region for over 40 years.
The staff were all friendly and professional. I took my older car in for an inspection before taking it on a long drive across the country. My car was worked on by Emily, who thoroughly explained the details of the repairs, and why they were needed. Other mechanics I have gone to have recommended thousands in repairs, without really explaining the reasoning behind it. Mad Hatter does quality work at a fair price, and it seems like all of the employees there are treated well and happy with the... Read More
Great place to get your car taken care of. They were able to diagnose and fix the truck within a day. Jeremy was outstanding! Will be going back to them.
Absolutely fast efficient and very kind. They had my clutch replace very quickly and I love that they provide a loaner. They even took the time to check on me a few days later to make sure I was satisfied! I will definitely use them for my future repair needs
Everyone that I had contact with was amazing. It was extremely easy and efficient process to have them work on my car. Lisa is extremely friendly and knowledgeable. Will use them again and refer them to others
Such an easy experience at a car repair shop! Very personable and honest employees, Jeremy was super great to work with, he explained everything in detail and didn’t make me feel pressured on anything. Andrea was also so sweet and personable at the front! They were able to get my car fixed within the day and I got a nice follow up from Jeremy the next day asking how everything was working for me. I will definitely be going back for any future repairs!
They were wonderful! Did a great job of keeping me updated. Loved that they had a loaner car for me. And they saved me quite a bit of money by cleaning out the evaporator, instead of just putting in a new one like most shops would. I will be going back there for anything else I need done on my truck.
I did an inspection there after Tires Plus down the street said I needed $1,002 in repairs. Mad Hatter looked it over & said I didn't need any repairs. They even showed me a close-up photo of my brake pads. They were also fast & efficient. Very professional & friendly as well. 10/10 I definitely recommend. Lisa up front is awesome too.
Cody and the guys took great care of my truck after experiencing brake and steering assembly issues. No unnecessary repairs, and they managed to come in under the original estimate. Lisa at the counter was very friendly and responsive to questions. One of the best mechanic shops I’ve worked with.
Corey, Lisa, and the whole team really took care of me in my time of dire need. They were able to install my cat shield, change my very low battery, and all my brake pads and rotors. My car is running as smooth as it was when I first got it! So much appreciation for their hard work, friendliness, and professionalism. I am definitely adding them to the top of my list for shops
First off i am very pleased with Andrea. Very friendly and nice. It made my day! Second the price was great! And the repair was done fast! I will definitely come back. Thank you!
Our shop is a full-service auto facility that happily accepts all makes and models. We specialize in custom exhaust work, but we also offer a comprehensive list of auto services that can restore, maintain, and improve the performance of your vehicle. Our services, which are performed with state-of-the-art equipment, include general repair, preventative maintenance, brake repair, engine light diagnostics, exhaust repair, muffler repair, A/C repair, and more. We’re confident that our services will bring the best out of your vehicle, and that’s why we back them with a 3-Year/36,000-Mile warranty. And if you have places to be during the service, we offer free loaner vehicles that can take you anywhere in the local area.
Contact one of our shops to schedule your appointment! You can reach us in Omaha, Nebraska at 402-330-2286 or visit us on 2531 South 140th Avenue. Contact the shop in Council Bluffs, Iowa at 712-322-7500 or 3338 W. Broadway.
To provide a truly complete auto experience, we can’t just provide a list of services or warranty coverage. We want our customers to feel confident in us the moment they step into our facility. How do we accomplish this? By employing some of the top service advisors and technicians within our field. Whether you’re at our front office or your vehicle is in the garage, know that you’ll be working with qualified professionals every step of the way. Our service advisors take the time to learn about you and your vehicle so they can craft a list of services that are tailored to your needs. If you feel good about the services, our technicians get to work. ASE Master Certified, our techs utilize their years of experience to perform every service with the quality, care, and precision you expect from them. Our entire staff also stays abreast of the industry, learning about the latest equipment and industry best practices to ensure your services is up-to-date. When you step into our facility, be confident knowing that you’re working with some of the top professionals in our craft.