Mad Hatter Auto Repair
2 Convenient Locations
Since 1979, Mad Hatter Auto Repair has been the premier auto repair and custom exhaust shop in Omaha, Nebraska, and Council Bluffs, Iowa. We make sure that you and your vehicle are provided with the quality care and service that has made both of our facilities a trusted community favorite.
Even though we spend our days providing repairs and exhaust work, we firmly believe that this industry is a people business. We don’t just focus on your vehicle. We make sure that you are cared for and heard as well because your experience is just as important as your vehicles. It’s why we’ve been voted “Best of Omaha” and “Daily Nonpareil Readers Choice,” and it’s why we’ve continued to serve our region for over 40 years.
Very fast (same day) service. Welded on a new catalytic convertor. Was recommended to us by Certified Transmission. Update: 10/7/21 Still going to Mad Hatter for some of our more pressing repairs & even for the occasional oil change. They've gotten the work done pretty quickly. There has been only one re-visit for a previous issue, but the repair was taken care of no charge (warranty work). Jeremy, our contact person, is very pleasant to talk to. He makes us feel like we are heard, that ... Read More
I stopped by without an appointment in hopes to have my exhaust looked at. They had an opening and got me in right away. I was quoted a price ( thinking it would be double) what the quoted me, so, I had it taken care of the same day. They were very professional and efficient. Thank you, my car is so much quieter and I no longer smell exhaust on occasion.
Mad Hatter has done work on two of my family cars and it has been great both times. Their prices are affordable, and the their work is top notch. Their customer service is excellent with keeping you informed and even following up on their work. Highly recommend this shop.
I showed up after being stranded for hours waiting for another shop, I walked in and was greeted by Cory. Immediately he was caring and informative. He got my car in right away and began the process of trying to find out what was wrong. After a few minutes he began explaining that I needed a new gasket and fixed the problem without trying to take advantage of me not knowing anything about mechanical issues or cars as most shops do with females. He was very friendly and the most professional s... Read More
I walked into this place not knowing what i was getting myself into had a good amount of referrals to this place from so many friends, i come to this place and man!!! DID THEY HOOK ME UP!! i just wanted a simple custom exhaust done and they got it done on the spot and was absolutely blown away from the experience, they showed me upfront what they were gonna do to my exhaust line, TOP Tier Customer service and top tier experience over all!!! i still cant thank them enough for making my car sou... Read More
I absolutely love this business and the guys that work here. I have nothing but wonderful things to say. I have brought multiple cars here to be taken care of and they always do a wonderful job. Thanks guys!
These Guys are Very passionate about what they do. They take care of me each and every time I get my car repaired. Oil changes, anything. The only people I trust with my vehicle in their hands✋. They never disappoint 👌👍
I think they were really professional and punctual. I like the fact that they did overall check I might be equal including pictures without me even asking . I recommended them to a friend, he thought they were reasonably priced and he was happy with his service. I'm going to keep using Mad Hatter.
These guys are great! I was traveling through Nebraska when an object fell from the pickup truck in front of me and damaged my radiator and it's components. Zach gave my family a lift to the hotel, promised to have the car fixed by 14:00 the next day. Not only that it was fixed on time, they delivered the fixed car to the hotel. Once again, Zach and Jeremy, thank you for you professionalism.
First time coming here! I needed an alignment! I had a great experience! Jeremy is a nice guy and is knowledgeable! I will definitely be coming back as I found out they can do all mechanical repairs to your vehicle! I would recommend them! Thanks again Jeremy!
Our shop is a full-service auto facility that happily accepts all makes and models. We specialize in custom exhaust work, but we also offer a comprehensive list of auto services that can restore, maintain, and improve the performance of your vehicle. Our services, which are performed with state-of-the-art equipment, include general repair, preventative maintenance, brake repair, engine light diagnostics, exhaust repair, muffler repair, A/C repair, and more. We’re confident that our services will bring the best out of your vehicle, and that’s why we back them with a 3-Year/36,000-Mile warranty. And if you have places to be during the service, we offer free loaner vehicles that can take you anywhere in the local area.
Contact one of our shops to schedule your appointment! You can reach us in Omaha, Nebraska at 402-330-2286 or visit us on 2531 South 140th Avenue. Contact the shop in Council Bluffs, Iowa at 712-322-7500 or 3338 W. Broadway.
To provide a truly complete auto experience, we can’t just provide a list of services or warranty coverage. We want our customers to feel confident in us the moment they step into our facility. How do we accomplish this? By employing some of the top service advisors and technicians within our field. Whether you’re at our front office or your vehicle is in the garage, know that you’ll be working with qualified professionals every step of the way. Our service advisors take the time to learn about you and your vehicle so they can craft a list of services that are tailored to your needs. If you feel good about the services, our technicians get to work. ASE Master Certified, our techs utilize their years of experience to perform every service with the quality, care, and precision you expect from them. Our entire staff also stays abreast of the industry, learning about the latest equipment and industry best practices to ensure your services is up-to-date. When you step into our facility, be confident knowing that you’re working with some of the top professionals in our craft.
0 2021-10-11 16:12:35
Everyone knows every business is looking for employees right now. The Auto Repair industry actually has been in need of help for years. High school grads in the late 90’s were encouraged to attend 4 year colleges and not trade schools. This on top of pulling vocational training programs out of high schools have only […]
0 2021-10-04 21:44:32
When Should I Replace My Brake Pads Brake Pads are a part of your vehicle designed to wear out. Brake pad design through the years as they have gone on from Metallic, Semi-metallic and now to a Ceramic Brake Pad. The material and design changes are to help braking, noise and dusting. Now when […]
0 2021-09-29 14:54:25
Mad Hatter Auto Repair is happy to host Brakes For Breasts again for a second year! Both locations in Omaha and Council Bluffs are participating with over 100 Independent Automotive Repair Shops nationwide and offering Free Brake Pads the ENTIRE month of October! As the customer, you will only pay for labor and any other necessary […]