Uncategorized Archives - Mad Hatter Auto Repair

Omaha, NE

2531 South 140th Ave
Omaha, NE 68144

Mon - Fri: 7:30am - 5:30pm

(402) 330-2286

Council Bluffs, IA

3338 W Broadway
Council Bluffs, IA 51501

Mon - Fri: 7:30am - 5:30pm

(712) 322-7500

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madhatterautorepair

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Our May Customer Service Winner Mad Hatter Sarah ! 🎩🎉

Sarah was voted amongst her fellow Mad Hatter’s as displaying excellence in her service for our clients and their cars also while busting her tail off alongside Mad Hatter Jake and outside of work training up on her skills to expand her knowledge and tackle another certification here soon!

Here are some of the amazing things her peers AND clients said about her: ⬇️

“Seeing Sarah building relationships with customers and having customers request her to work on her car.
I feel Sarah has built a very good relationships with customers and they trust her.”

“Sarah was told she needed to take a step back in order to go forward and she did it like a champ . She kept a great attitude and we as a crew are better for it
..the team has started to gel and it feels great!”

“Sarah is my mechanic of choice, she is very thorough and cost conscious.”
Mad Hatter Client-Murph S.

Watching you grow and thrive has been awesome to be a part of and there’s no doubt you can achieve whatever you put your mind to! 🏆

#Congratulations #winner #customerservice #award #omaha #omahanebraska #madhatterautorepair #female #femalemechanic #womeninautomotive #carrepair #nebraska

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Our May Customer Service Winner Mad Hatter Sarah ! 🎩🎉

Sarah was voted amongst her fellow Mad Hatter’s as displaying excellence in her service for our clients and their cars also while busting her tail off alongside Mad Hatter Jake and outside of work training up on her skills to expand her knowledge and tackle another certification here soon!

Here are some of the amazing things her peers AND clients said about her: ⬇️

“Seeing Sarah building relationships with customers and having customers request her to work on her car.
I feel Sarah has built a very good relationships with customers and they trust her.”

“Sarah was told she needed to take a step back in order to go forward and she did it like a champ . She kept a great attitude and we as a crew are better for it
..the team has started to gel and it feels great!”

“Sarah is my mechanic of choice, she is very thorough and cost conscious.”
Mad Hatter Client-Murph S.

Watching you grow and thrive has been awesome to be a part of and there’s no doubt you can achieve whatever you put your mind to! 🏆

#Congratulations #winner #customerservice #award #omaha #omahanebraska #madhatterautorepair #female #femalemechanic #womeninautomotive #carrepair #nebraska ...

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Congratulations to Omaha Mad Hatter Sarah ! 🎩🎉 She was voted amongst her fellow Mad Hatter’s for our May Customer Service award ! Sarah’s energy and enthusiasm at Mad Hatter is infectious and she’s been killing it paving the way for other females in the automotive industry ! Way to go Sarah! #congratulations #customerservice #customersatisfaction #award #winner #omaha #omahanebraska #mechanic #womeninautomotive #female #femalemechanic

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Congratulations to Omaha Mad Hatter Sarah ! 🎩🎉 She was voted amongst her fellow Mad Hatter’s for our May Customer Service award ! Sarah’s energy and enthusiasm at Mad Hatter is infectious and she’s been killing it paving the way for other females in the automotive industry ! Way to go Sarah! #congratulations #customerservice #customersatisfaction #award #winner #omaha #omahanebraska #mechanic #womeninautomotive #female #femalemechanic ...

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Meet Randall our latest Master Level Technician to be added to the shop here in Council Bluffs! 🔧🧰

Randall grew up in the industry alongside his grandpa who owned a repair shop that his father also worked in. Fixing cars just seemed natural to him and so as he got older he chose to attend college at Southeast Community College in Milford, Nebraska where he met Mad Hatter Connor currently working at our Omaha location! The two have been buddies ever since, even most recently working together at a local dealership. 👨‍🔧👨‍🔧

Randall is certified from the Ford ASSET College in Milford and very eager to learn more with us at Mad Hatter, but don`t think he rushes home at night to work on a project car afterhours ! He prefers spending time at home with his fiancé and chasing his two kiddos around the backyard in his free time!

When asked what he likes most about automotive repair and why its a good industry to get in to if you`re interested, it`s very simple to him: "Job Security" We couldn`t agree more, Randall!

Mad Hatter Auto Repair keeps getting better by the minute with the excellent talent and passionate individuals we continue to add to our team to help our driving community, so welcome to the team Mad Hatter Randall! ! You fit in great with our crew ! 💪👨‍🔧🎩

#welcomewednesday #meettheteam #madhatterautorepaircouncilbluffs #councilbluffs #iowa #automotivetechnician #mechanic #iowacars #carrepair #madhatter

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Meet Randall our latest Master Level Technician to be added to the shop here in Council Bluffs! 🔧🧰

Randall grew up in the industry alongside his grandpa who owned a repair shop that his father also worked in. Fixing cars just seemed natural to him and so as he got older he chose to attend college at Southeast Community College in Milford, Nebraska where he met Mad Hatter Connor currently working at our Omaha location! The two have been buddies ever since, even most recently working together at a local dealership. 👨‍🔧👨‍🔧

Randall is certified from the Ford ASSET College in Milford and very eager to learn more with us at Mad Hatter, but don`t think he rushes home at night to work on a project car afterhours ! He prefers spending time at home with his fiancé and chasing his two kiddos around the backyard in his free time!

When asked what he likes most about automotive repair and why its a good industry to get in to if you`re interested, it`s very simple to him: "Job Security" We couldn`t agree more, Randall!

Mad Hatter Auto Repair keeps getting better by the minute with the excellent talent and passionate individuals we continue to add to our team to help our driving community, so welcome to the team Mad Hatter Randall! ! You fit in great with our crew ! 💪👨‍🔧🎩

#welcomewednesday #meettheteam #madhatterautorepaircouncilbluffs #councilbluffs #iowa #automotivetechnician #mechanic #iowacars #carrepair #madhatter ...

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Hey All! 👋
You might have been hearing a new voice over the phone or seeing a new Mad Hatter in some of our posts, so we`d like to formally introduce you to Jack ! He`s our newest service advisor here at the Mad Hatter Council Bluffs location !

This isn`t Jack`s first rodeo at a service desk providing stellar customer experiences for automotive drivers! He comes to us with a background in auto sales and automotive repair service! 🚗💨

In his free time he enjoys hanging out on his back patio with a nice cool beverage and chasing around his 1 year old little one!

Jack enjoys an eclectic variety of music, so you can find him jamming out to anything from the Beatles to Lincoln Park! He also is a foodie and loves trying new things, but if he had to decide, it would be some good Mexican dishes! 🌶

We are so excited to welcome you to the team, Mad Hatter Jack !

#welcome #meettheteam #serviceadvisor #madhatterautorepair #councilbluffs #councilbluffsiowa #autorepair #automotive #herewegoagain

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Hey All! 👋
You might have been hearing a new voice over the phone or seeing a new Mad Hatter in some of our posts, so we`d like to formally introduce you to Jack ! He`s our newest service advisor here at the Mad Hatter Council Bluffs location !

This isn`t Jack`s first rodeo at a service desk providing stellar customer experiences for automotive drivers! He comes to us with a background in auto sales and automotive repair service! 🚗💨

In his free time he enjoys hanging out on his back patio with a nice cool beverage and chasing around his 1 year old little one!

Jack enjoys an eclectic variety of music, so you can find him jamming out to anything from the Beatles to Lincoln Park! He also is a foodie and loves trying new things, but if he had to decide, it would be some good Mexican dishes! 🌶

We are so excited to welcome you to the team, Mad Hatter Jack !

#welcome #meettheteam #serviceadvisor #madhatterautorepair #councilbluffs #councilbluffsiowa #autorepair #automotive #herewegoagain ...

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Get your free chicken strips ! Only today at your favorite auto repair location Mad Hatter! 🤣😂 #friday #fridayfunny #chickenstrips #omaha #omahanebraska #omahane #councilbluffs #iowa #dadjokes

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Get your free chicken strips ! Only today at your favorite auto repair location Mad Hatter! 🤣😂 #friday #fridayfunny #chickenstrips #omaha #omahanebraska #omahane #councilbluffs #iowa #dadjokes ...

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It’s your friendly Mad Hatter’s reminding you to support your local ice cream truck ! Thanks boss for cool treat .. especially that Powerpuff girl popsicle with the goofy eyes 👀 ✨👧💥🍦🚙 #icecream #icecreamtruck #omahaicecream #omaha #nebraska #madhatterautorepair #powerpuffgirls

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It’s your friendly Mad Hatter’s reminding you to support your local ice cream truck ! Thanks boss for cool treat .. especially that Powerpuff girl popsicle with the goofy eyes 👀 ✨👧💥🍦🚙 #icecream #icecreamtruck #omahaicecream #omaha #nebraska #madhatterautorepair #powerpuffgirls ...

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📣 Hey, hey everybody!
Meet Robbie! 👋🎩🚗

Robbie is one of the many new Mad Hatter`s to join our Omaha crew as a service advisor! He`s been here a few weeks so we thought we`d make it official after our Mad Hatter photo shoot!

Robbie comes to us with a background in automotive repair sales and early in his automotive journey, he helped do anything around the shop like sweeping floors. All so he could be around cars! 🚗

In his free time, he likes working on his car (no surprise here), and hanging with his three cats, Pete, Mona and Diesel! He also has a cool Axolotl fish! (see pic. Alfred is so cute!) 😊

Look out however, Alfred!
Robbie`s favorite food is sushi! 🍣

Robbie has been a delight to the clients coming into the shop and has also received the shop dog approval of Miss Ruby and Miss Pearl! (Don`t worry we won`t tell your 3 cats at home, Robbie!)

If you see Robbie around, give him a wave and say hello !

Photo 📸 @cassie_friesen_photo

#meettheteam #newhire #HereWeGrowAgain #madhatterautorepair #ServiceAdvisor #automotive #omaha #omahanebraska #autorepair #omahane

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📣 Hey, hey everybody!
Meet Robbie! 👋🎩🚗

Robbie is one of the many new Mad Hatter`s to join our Omaha crew as a service advisor! He`s been here a few weeks so we thought we`d make it official after our Mad Hatter photo shoot!

Robbie comes to us with a background in automotive repair sales and early in his automotive journey, he helped do anything around the shop like sweeping floors. All so he could be around cars! 🚗

In his free time, he likes working on his car (no surprise here), and hanging with his three cats, Pete, Mona and Diesel! He also has a cool Axolotl fish! (see pic. Alfred is so cute!) 😊

Look out however, Alfred!
Robbie`s favorite food is sushi! 🍣

Robbie has been a delight to the clients coming into the shop and has also received the shop dog approval of Miss Ruby and Miss Pearl! (Don`t worry we won`t tell your 3 cats at home, Robbie!)

If you see Robbie around, give him a wave and say hello !

Photo 📸 @cassie_friesen_photo

#meettheteam #newhire #HereWeGrowAgain #madhatterautorepair #ServiceAdvisor #automotive #omaha #omahanebraska #autorepair #omahane ...

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Congratulations to our inaugural winner of the monthly Mad Hatter Outstanding Customer Service Award ! Omaha Service Advisor Jeremy, was anonymously voted amongst his fellow Mad Hatter’s and won his very own special ring ! Congratulations Jeremy! Have fun showing off your ring ! 💜💍🎩 #winningwednesday #madhatter #madhatterautorepair #omaha #nebraska #councilbluffs #iowa #customerservice #outstanding

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Congratulations to our inaugural winner of the monthly Mad Hatter Outstanding Customer Service Award ! Omaha Service Advisor Jeremy, was anonymously voted amongst his fellow Mad Hatter’s and won his very own special ring ! Congratulations Jeremy! Have fun showing off your ring ! 💜💍🎩 #winningwednesday #madhatter #madhatterautorepair #omaha #nebraska #councilbluffs #iowa #customerservice #outstanding ...

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